At Owens Chimney Systems, your safety is at the heart of what we do. Recently, however, we’ve been made aware of individuals impersonating our company. These impostors are reaching out to potential clients via Facebook Messenger, soliciting services under our name. They’ve been arriving at homes in unmarked vehicles and wearing plain clothes, presenting themselves as legitimate chimney professionals from Owens Chimney Systems. This is not how we operate. Protecting our clients from scams like these is just as important to us as protecting your homes from chimney-related hazards. 

If you need to schedule an appointment for your annual chimney maintenance or a new issue is causing concern, reach out to us today at 704-686-8669 or online.

original infographic detailing ways to avoid chimney service scammers

What You Need to Know Ahead of Your Appointment

When you schedule an appointment with Owens Chimney Systems, you can trust that we will provide a professional, transparent, and reliable experience. To help you feel confident in your choice, here are a few key things to know:

  • We will never contact you via Facebook Messenger to solicit work. The only time we’ll respond on Facebook is if you message us first, and even then, the response will come directly from our verified company page.
  • Our team uses company-issued phones to communicate. You’ll never receive a call or text from a personal number.
  • On the day of your appointment, our technicians will arrive in branded uniforms and marked vehicles. This ensures you know exactly who is at your door.
  • We stick to your scheduled date. If a change is needed, you’ll hear from us well in advance.

Why Choose Owens Chimney Systems?

Choosing Owens Chimney Systems means partnering with a company with a longstanding reputation for excellence in Charlotte and beyond. Since 1993, we’ve proudly held an A+ rating as an Accredited Member of the Better Business Bureau. Our dedication to quality and customer service has also earned us the Angie’s List Super Service Award 12 years in a row, from 2002 to 2014.

Our team of chimney experts is certified by the Chimney Safety Institute of America (CSIA), a credential that requires rigorous training and adherence to industry standards. We’re also active members of the National Chimney Sweep Guild (NCSG), the North Carolina Chimney Sweep Association (NCCSA), and the South Carolina Chimney Sweep Guild (SCCSG). Through these memberships, we participate in ongoing training to stay at the forefront of chimney maintenance, safety practices, and the latest industry innovations.

When you choose Owens Chimney Systems, you’re choosing a team that values expertise, professionalism, and safety.

Stay Ahead of Chimney Problems With Our Expert Care

Many homeowners mistakenly believe that a chimney that sees little use doesn’t require regular maintenance. It’s easy to think fewer fires mean less creosote and, therefore, less cleaning. Unfortunately, this isn’t the whole story. Even infrequent use can lead to creosote buildup, blockages, or other hazards. Plus, structural damage, moisture issues, and animal intrusions don’t require a roaring fire to cause problems.

Regular inspections and sweeping by a professional team like ours allow you to stay ahead of potential dangers. We’ll spot issues early, address them efficiently, and help you avoid costly repairs down the road. With our expertise, you can relax and enjoy your fireplace, knowing it’s operating as safely as possible.

Take a Step Toward a Safer Home

At Owens Chimney Systems, your trust is invaluable to us. We’re committed to delivering top-tier chimney services with integrity, professionalism, and care. Don’t leave your chimney’s maintenance – or your safety – to chance. By hiring experienced, certified professionals, you’re investing in a safer, more comfortable home for years to come. If you’re due for a chimney inspection, sweep, or repair, we’re here to help. Reach out to our team today and experience the Owens Chimney Systems difference firsthand. Call 704-686-8669 now or schedule an appointment online. We look forward to serving you!