Charlotte, NC Gas Fireplace Service: We Sell & Service Gas Logs, Gas Fireplaces, Gas Stoves & Gas Inserts

Here at Owens Chimney Systems, we work hard to ensure our customers have access to all of the best chimney and hearth products in the industry. And as part of that effort, we’re proud to now offer our customers the best in gas fireplaces, gas logs, and gas inserts from Regency and Hampton.

If you’ve been considering switching to gas, ask us about your gas fireplace installation options. And once you’re done, there’s no need to search “gas fireplace service near me” because we can be your one-stop shop for it all! From installation to chimney sweep services to fireplace repair needs, we cover it all.

Let’s get started. Call now with questions or to schedule your appointment. We can’t wait to work with you.

Close up of gas fireplace logs with fire burning in a brick fireplace

What Is a Gas Fireplace?

Before we dig into the specifics on everything we offer, let’s take a deeper look at what a gas fireplace is – and how it works.

A gas fireplace is a heating appliance that uses natural gas or propane as a fuel source to generate heat and provide a flame. It offers an efficient and convenient alternative to traditional wood-burning fireplace options, since it alleviates the need for homeowners to cut and store wood or deal with the mess of scooping up ashes.

Gas fireplaces also emit fewer pollutants than wood-burning fireplaces, making them a more environmentally friendly choice.

How Do Gas Fireplaces Work?

Gas systems will contain the following components, all of which work together to ensure you get that dreamy fireplace experience you’re hoping for – without losing out on heat or ambiance.

Here’s the thing, though. These components can only work well together if they’re properly maintained. That means that you, the homeowner, need to use it per the manufacturer’s instructions, keep it clean, and book annual fireplace inspections with our team of experts before the start of every burn season.

  • Gas Supply: Gas fireplaces are connected to a gas supply line, either natural gas or propane. Natural gas is typically supplied through pipelines, while propane may be stored in a tank on the property.
  • Ignition System: Gas fireplaces have an ignition system to start the combustion process. There are various types of ignition systems, including electronic ignition and standing pilot. Electronic ignition systems are more energy-efficient, as they only ignite the gas when the fireplace is in use.
  • Burner Assembly: The burner assembly is a crucial component that mixes the gas with air and provides a controlled environment for combustion. The burner is typically located at the bottom of the fireplace.
  • Gas Logs or Fire Media: To simulate the appearance of a traditional wood-burning fire, gas fireplaces often have ceramic logs or other fire media (think stones, rock…even glass!). These are arranged over the burner to create a realistic flame pattern.
  • Ventilation System: Gas fireplaces require proper ventilation to expel combustion byproducts, such as carbon monoxide, outside the home. There are two main types of venting systems: vented and vent-free. Vented fireplaces use a chimney or a pipe to vent exhaust gases, while vent-free fireplaces release combustion byproducts directly into the room (but are equipped with sensors to ensure safer operation).
  • Controls: Gas fireplaces come with various control options, such as manual controls, remote controls, or even smart home integration. These controls allow users to adjust the flame height, heat output, and other settings.
  • Safety Features: Modern gas fireplaces are equipped with safety features, including oxygen depletion sensors (ODS) in vent-free models and automatic shut-off systems. These features ensure that the fireplace operates as safely and efficiently as possible.

Why Opt for Gas? What Are the Benefits of a Gas Fireplace?

Gas appliances and gas logs are becoming more and more popular with each passing year. Why? Because they’re convenient and clean! With a gas appliance or log set, gone are the days of chopping, drying, buying, stacking, storing, and hauling wood to keep the family warm.

Gas fireplaces, stoves, and inserts have a direct fuel line, which means that in order to enjoy a warm, relaxing fire in your gas appliance, all you’ll have to do is flip a switch or push a button. That’s particularly great news for those who lead very busy lifestyles and simply don’t have the time to build and stoke a fire – or wait for the fire to die out before leaving.

Gas appliances also burn cleaner (good news for the environmental-minded folks), and many models can even be enjoyed when the power goes out – that means that even during a bad snowstorm, you and your family can stay warmer and drier in front of your gas fireplace or stove.

Concerned about the look of the fire itself? Modern gas appliances are designed to provide incredibly realistic-looking flames, and many gas log sets are hand-painted and molded after real wood logs. We’ve seen some pretty impressive ones here at Owens Chimney Systems!

Chimney technician inspecting lit fireplace logs in fireplace

To sum up…

  • Gas fireplaces are easy to ignite with the push of a button or the flip of a switch.
  • Gas fireplaces eliminate the need to gather and store wood, start a fire, or deal with ash and soot.
  • Gas fireplaces produce minimal mess compared to traditional wood-burning fireplaces.
  • Gas fireplaces are generally more energy-efficient than wood-burning alternatives.
  • Gas fireplaces provide instant and consistent heat.
  • Gas fireplaces can often be installed in various locations within a home, including bedrooms, living rooms, and even bathrooms.
  • Gas fireplaces are generally considered cleaner-burning compared to wood-burning alternatives.
  • Gas fireplaces can enhance the overall appeal and value of a home.
  • Gas fireplaces often come with remote controls, allowing users to adjust settings from a distance.

Can I Replace My Existing Fireplace With a Gas One?

So, you don’t have a gas fireplace, but you do have a wood-burning fireplace that you’d love to convert to gas. …can it be done?

Absolutely! One of the easiest ways to get this done is to install a gas fireplace insert into your existing masonry fireplace. This keeps the aesthetic and design of your fireplace intact, while upgrading your fuel type to one that’s much more convenient and efficient.

And if you’re wanting a full-blown fireplace replacement job? 

Over time, a fireplace may become outdated, inefficient, or even unsafe. However, replacing your existing fireplace can be a daunting task. Fortunately, we’re here to ensure it goes as smoothly and streamlined as possible.

And any questions you have (e.g. How much will a fireplace replacement cost? Which type of fireplace is right for me? How long will it take to replace my fireplace? etc.), we’d be happy to answer too.

Oh – and before you start looking for a new fireplace, it’s essential to assess your existing fireplace’s condition. Here are some factors you should consider:

  • Type of Fuel: The first thing you need to determine is which type of fuel your existing fireplace uses. Is it wood-burning, gas-burning, or electric? This is essential to know since it will impact your replacement options.
  • Chimney Condition: If your existing fireplace has a chimney, you need to note its condition. Are there any signs of damage, such as cracks or leaks? If the chimney is in poor condition, you may need to have it repaired or replaced before you can install a new fireplace.
  • Ventilation: Proper ventilation is crucial for any fireplace, as it ensures that harmful gases are safely vented outside. If your existing fireplace doesn’t have adequate ventilation, you may need to install a new vent or liner system.

Not sure where to even begin after all that? No worries. We’re here to help. Give us a call to book a chimney and fireplace inspection, after which we can come up with the best plan for moving forward based on your specific situation, budget, needs, and preferences. You can also reach out online.

Vented vs. Vent-Free Gas Fireplaces: Which Is Best For Me?

When shopping for a new gas appliance, it’s important to consider whether you want a vented or a vent-free appliance. Here are some of the key major differences to help you decide:

Vented Gas Fireplaces

  • Vented gas fireplaces need a chimney or a venting system to expel combustion byproducts, including carbon monoxide and moisture.
  • Vented models typically have a taller and more realistic-looking flame than vent-free models.
  • Vented models do not require a CO monitor and most of the smell goes up the chimney.
  • Vented fireplaces are generally considered safer for long-term use, as the combustion byproducts are vented outside.

Vent-Free Gas Fireplaces

  • Vent-free models typically have a slightly higher heat output and use less gas.
  • Vent-free gas appliances and logs don’t require a working chimney, whereas their vented counterparts do.
  • Vent-free models are highly efficient because they release heat directly into the room, with little to no heat loss through a vent.
  • Vent-free fireplaces have improved in terms of flame realism, but some people still find the flames less authentic compared to vented models.

Choosing between a vented and a vent-free gas fireplace depends on various factors, and both options have their own advantages and disadvantages. If you’ve been considering a new gas log set, fireplace, stove, or insert, but aren’t sure whether vented or vent-free is the way to go, we can help. Our technicians can evaluate your situation and preferences and help you determine which gas appliance will best serve you and meet your needs. 

Start shopping for your new gas fireplace, gas insert, or gas stove today! Give us a call now or reach out to us online to get started.

Can I DIY My Gas Fireplace Installation or Replacement?

You’ve done some research, watched a few “how to install a gas fireplace” DIY videos, and maybe even have gotten a book or two from your local library. You’re feeling pretty confident that you can tackle the job on your next free weekend… So, why opt to hire a pro?

First things first, take into account any safety concerns. Remember that a gas fireplace is funneling gas into a space in your home, after which that gas is being lit on fire…in your home! When you actually break it down, it seems crazy to think of trusting anyone other than a seasoned professional for the gas fireplace installation job.

Then, there’s efficiency considerations. You want a heating appliance that’s going to work correctly and efficiently for you, ensuring you can save money on your monthly heating bills and really enjoy your fireside experiences to the fullest. There’s a lot more to this installation process than meets the eye, and even a minor mishap can invite a lack of efficiency or functionality – along with the many safety risks.

Finally, consider your warranty. A professional installation typically comes with a warranty, giving you peace of mind that your fireplace will be installed correctly and will function correctly. …and if it doesn’t, you’ll be covered. If you opt for DIY, though? If you read the fine print, you’ll likely find that you’ll void any warranty guarantees. You may also find it more difficult to get insurance coverage for repairs down the line.

Long story short… Replacing your existing fireplace is not a DIY project. It’s essential to hire a professional company, like the crew here at Owens Chimney Systems, whose certified technicians have the skills, knowledge, and equipment to handle the job safely and efficiently.

How Much Does It Cost To Add a Gas Fireplace?

Here’s the thing… The cost of replacing a fireplace can vary widely depending on the type of fireplace, the complexity of the installation, and your location. What this means is that it would be really hard to be honest and transparent with our customers when answering this question on a little blurb on our website.

Because of this, we aren’t going to put a concrete number on our site, for fear of giving you an inaccurate outlook.

Know what is free, though? Giving us a call for more information. We’d be happy to discuss pricing and everything that comes with it once we know a bit more about your unique situation.

How Long Does It Take To Replace a Fireplace?

Like costs, the time it takes to replace a fireplace can vary depending on the type of fireplace and the complexity of the installation. Generally, it can take anywhere from a few days to a few weeks to complete the project.

Think of it this way… If we’re installing an insert in an already existing fireplace, then the process wouldn’t take nearly as long as if we’re installing a brand new gas stove, along with all of its venting accessories.

We’d love to get all the details from you regarding what you need and what your end goals are. Call now – or reach out online – to start talking with one of our experts.

Guarantee Lasting Satisfaction With Us

Replacing your existing fireplace is a significant investment. By assessing your existing fireplace’s condition, choosing the right replacement fireplace, and hiring a professional, you can ensure that your new fireplace is running as safely and efficiently as possible, and will provide the ambiance you’re looking for. Remember to always check with your local building department and hire a licensed and insured professional for your fireplace replacement project.

We Don’t Just Sell The Finest – We Also Service Them!

Even though gas is a cleaner-burning and relatively low-maintenance fuel, gas appliances and log sets still need to be regularly inspected, cleaned, and serviced to ensure that they are working properly and as safely and efficiently as possible. 

The good news? We can handle anything you need. Whether you need your gas appliance or log set installed, gas fireplace repairs completed, a regular service inspection completed, something replaced, or anything else gas fireplace-related, you can count on the technicians here at Owens Chimney Systems.

For more information on our gas fireplaces or to schedule an appointment, please give us a call at 704-554-9595. We look forward to serving you!


It doesn’t happen often, but there may come a time when you need a chimney relining or restoration. That’s when it’s time to call our chimney services experts.